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Post by tystates on Jul 13, 2007 9:40:24 GMT -5
Got anything I can try and check about with explorer? I don't want to install another browser to run the game.
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Post by BDS on Jul 13, 2007 10:11:54 GMT -5
Got anything I can try and check about with explorer? I don't want to install another browser to run the game. I don't want you to have to install a new browser to play it either - this isn't my attempt at a fix, it's more like a troubleshooting step to see if it's your IE installation that's the problem or something else with your computer. The only thing I can suggest is in IE to check your settings and make sure that there aren't any oppressive security settings in place. The default IE settings should do just fine, so maybe just clicking through and setting them back to default will do the job for you. I wish I could tell you step by step what to do to fix it, but you're the first person to have this kind of problem, so I'm kind of flying blind here |
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Post by tystates on Jul 13, 2007 10:56:37 GMT -5
Default security settings didn't do anything. Could you give me an overview of what would be involved with installing firefox to test it? I'm assuming I would have to remove explorer in order for firefox to work. That's how it always is when I switched virus protection software.
Right now I don't think I'll be trying to put in firefox to see if the game works. It's a major hassle and I don't want to do that. So if we can't figure out what's going on I'm going to be asking for a refund.
Where can I check to see that adobe flash player is actually installed and ready to run? When I download it asks to install and I say yes. Then inside a box a little video runs and says successfully installed. Should that be it then?
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Post by BDS on Jul 13, 2007 11:10:00 GMT -5
If the video runs for you, you should be good there, Ty. So Flash definitely isn't the problem.
You won't have to uninstall IE to make Firefox work. The two run alongside one another without any problems. The first time you start Firefox it'll ask if you want to import your settings, which is fine, and then when it asks you if you want Firefox to be the default browser, just tell it no and to not ask you again. Then you should never have to see it again if you want to.
If you don't want to try it, I understand, but it's the next logical step in the troubleshooting. It tells us definitively if it's a problem with your Explorer installation or not.
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Post by jefft on Jul 13, 2007 11:14:06 GMT -5
Default security settings didn't do anything. Could you give me an overview of what would be involved with installing firefox to test it? I'm assuming I would have to remove explorer in order for firefox to work. That's how it always is when I switched virus protection software. Right now I don't think I'll be trying to put in firefox to see if the game works. It's a major hassle and I don't want to do that. So if we can't figure out what's going on I'm going to be asking for a refund. Where can I check to see that adobe flash player is actually installed and ready to run? When I download it asks to install and I say yes. Then inside a box a little video runs and says successfully installed. Should that be it then? Just letting you know I'm bummin' for ya, man.   |
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Post by tystates on Jul 13, 2007 12:32:01 GMT -5
Well got Firefox loaded and the game table still doesn't load after 10 min. Even if I wait half hour, an hour and it eventually starts that does me no good to wait that long before being able to play. Got any other thoughts or suggestions?
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Post by tystates on Jul 13, 2007 12:49:09 GMT -5
Alright here's something new. The game table page at the bottom where progress is shown it says done. It had said transferring data. But the page is just black, nothing to click, just empty space.
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Post by BDS on Jul 13, 2007 12:54:53 GMT -5
I'm going to send you a PM with some instructions in a minute, Ty ... we'll see if we can figure this out.
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Post by pressslam on Jul 13, 2007 14:29:39 GMT -5
I'm going on tonight even though I got my password yesterday. I didn't even take a peak as I had a few things that I needed to prioritorize and I didn't want to spoil the 'official' opening of my new fed.
I'm really looking forward to this, thanks to all those who made this possible!
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